Questions
FAQ
Everything you need to know about our sauces, ingredients, orders, and getting your Fix.
20 questions
What makes Fix Sriracha different from other hot sauces?
We start with chilies, not a long list of unnecessary ingredients. Signature Sriracha has just five ingredients: organic chili peppers, garlic, sea salt, cane sugar, and rice vinegar. No added preservatives, nitrates, or fillers. Chili-forward flavor made to bring out the best in your food, not simply make it hotter.
Does Fix Hot Sauce need to be refrigerated?
Yes. Refrigerate Fix sauces after opening to help maintain quality and flavor. Always follow the storage instructions printed on your bottle.
How spicy is Fix Sriracha?
Signature Sriracha is Medium (3/5) on our five-level heat scale—a balanced kick that complements your food. For something milder, try Lemongrass Sriracha or Hot Hoisin (2/5). For more heat, try Habanero Ginger (4/5).
Which Fix sauce should I try first?
Start with Signature Sriracha—our original, chili-forward sauce and the easiest introduction to Fix. Want to explore more flavors? Build Your Own lets you mix and match your favorites in one bundle.
Which Fix sauce is the hottest?
Habanero Ginger is our hottest sauce at Hot (4/5). Signature Sriracha and Hot Chili Pepper are Medium (3/5). Lemongrass Sriracha and Hot Hoisin are Mild (2/5). Every Fix sauce puts flavor first.
What foods go well with Fix Sriracha?
Eggs, noodles, rice bowls, burgers, pizza, tacos, grilled meats, and vegetables—just about anything that could use a little Fix. Use it as a condiment, dipping sauce, marinade, or ingredient in your favorite recipes. Bring out the flavor in your food, not cover it up.
Are Fix sauces vegan?
Yes. All five Fix sauces are vegan-friendly: Signature Sriracha, Lemongrass Sriracha, Habanero Ginger, Hot Hoisin, and Hot Chili Pepper. Find the full ingredient list on each product page.
Are Fix sauces gluten-free?
Four Fix sauces are gluten-free: Signature Sriracha, Lemongrass Sriracha, Habanero Ginger, and Hot Chili Pepper. Hot Hoisin is not gluten-free. If you have an allergy or dietary restriction, always check the label before purchasing.
How many ingredients are in each Fix sauce?
Signature Sriracha has 5 ingredients; Lemongrass Sriracha and Habanero Ginger have 7 each; Hot Hoisin has 9; and Hot Chili Pepper has 11. Every recipe has its own flavor profile. See each product page for the full ingredient list.
Can I mix and match Fix sauces in a bundle?
Yes. Build Your Own lets you choose available flavors in 3-, 4-, or 6-bottle packs. Mix different sauces or stock up on your favorite. Your cart and checkout will show the current price for your selection.
How do I place an order?
Choose your favorite Fix sauces, select a size or build a bundle, and add your picks to the cart. Complete checkout on our website. An order confirmation will be sent to the email address you provide.
How can I check my order status?
Check your order confirmation and shipping emails for updates. If tracking is available for your shipment, you will receive the details when it ships. Need help? Email sales@fixhotsauce.com with your order number.
What are your shipping rates and delivery times?
Shipping options, charges, and available delivery estimates are shown at checkout based on your order and destination. Review the Shipping Policy linked below for current terms and any free-shipping eligibility.
Do you sell a large 112 oz size?
We offer a 112 oz size of Signature Sriracha when available, suitable for restaurants and anyone who goes through a lot of Fix. Check the product listing for current availability and pricing.
Do you ship internationally?
Available shipping destinations and services depend on your location. Enter your address at checkout to see your options. If your country is not supported, email sales@fixhotsauce.com before ordering.
What is your return policy?
Our Refund Policy explains which purchases qualify, how to request help, and how refunds are processed. Review the policy linked below for current terms, or contact us with questions about your order.
My order arrived damaged. What should I do?
Sorry your order arrived damaged. Email sales@fixhotsauce.com with your order number and photos of the damaged product and packaging. Our team will review the issue and help with the next steps under our current policy.
How do I contact Fix about an order?
Email sales@fixhotsauce.com with your order number and a short description of what you need. Whether it is shipping, a damaged bottle, or another order question, we are here to help.
Can I buy Fix Hot Sauce for my restaurant or store?
Yes. We work with restaurants, retailers, and wholesale partners. Whether you need bottles for your shelves or larger quantities for your kitchen, visit our Wholesale page or email sales@fixhotsauce.com to discuss your needs.
Where can I buy Fix Hot Sauce in stores?
Fix is available through participating retailers and restaurants. Visit our Stockists page for location information, where available, or shop the current lineup directly on our website.
